Date of last update: May 25, 2023
__
When browsing websites www.dalkia.fr, www.dalkia.com or https://espace-clients.dalkia.fr/ information is likely to be recorded or accessed in the terminal that is used (computer, tablet, smartphones, etc.). As such, Dalkia undertakes to act in accordance with Article 82 of the French Data Protection Act (Law No. 78-17 of January 6, 1978) and to CNIL guidelines adopted on September 17, 2020 relating to cookies and other trackers.
A “cookie” is a sequence of information, generally small in size and identified by a name, which can be transmitted to your browser by a website on which you connect. Your web browser will keep it for a certain period of time, and send it back to the web server each time you reconnect to it. Cookies have multiple uses: they can be used to memorize your customer identifier with a merchant site, the current content of your shopping cart, an identifier allowing you to trace your navigation for statistical or advertising purposes, etc. Apart from cookies, there are other similar tracking technologies, such as tags, pixels or local storage. For convenience, the term “cookies” covers all tracking technologies.
Below you will find a detailed list of the different categories / purposes of cookies that we use on our websites.
Here is the detailed list of cookies we use:
|
Identity of the partner |
Cookies used |
Purpose of the cookie |
Expiration time |
|
DIDOMI (Cookie consent management solution) |
didomi_token(+ stockage local) |
This cookie contains consent information for personalized purposes and for personalized partners, as well as information specific to Didomi (user ID, for example) |
6 months |
euconsent-v2(+ stockage local) |
This cookie contains the IAB TCF consent string as well as consent information for all IAB standards (partners and purposes) |
6 months |
|
|
HOTJAR (Behavioral and browsing analysis solution) |
_hjSessionUser_{site_id} |
This cookie is used when a user arrives for the first time on a web page |
12 months |
|
_hjFirstSeen |
This cookie identifies the first session of a new user |
30 minutes |
|
|
_hjHasCachedUserAttributes |
This cookie lets Hotjar know if the data set in the _hjUserAttributes local storage element is up to date or not. |
Session |
|
|
_hjUserAttributesHash |
This cookie lets Hotjar know when a user attribute has changed and needs to be updated |
2 minutes |
|
|
_hjUserAttributes (Stockage local) |
Stocke les attributes utilisateur envoyés via l’API d’identification Hotjar |
No explicit expiration |
|
|
hjViewportId (session storage) |
Stores user window details such as size and dimensions |
Session |
|
|
_hjSession_{site_id} |
Contains current session data and ensures that subsequent requests in the session window are assigned to the same session |
30 minutes, extended based on user activity |
|
|
_hjSessionTooLarge |
Causes Hotjar to stop collecting data if a session grows too large (Automatically determined by a signal from the server if the session size exceeds the limit) |
Session |
|
|
_hjSessionResumed |
Used when a session/record is reconnected to Hotjar servers after a connection interruption |
Session |
|
|
_hjCookieTest |
Checks if the Hotjar tracking code can use cookies. If so, the value 1 is set |
Deleted almost immediately after creation |
|
|
_hjLocalStorageTest |
Checks if Hotjar tracking code can use local storage. If so, the value 1 is set |
Deleted almost immediately after creation |
|
|
_hjSessionStorageTest |
Checks if Hotjar tracking code can use session storage. If so, the value 1 is set |
Deleted almost immediately after creation |
|
|
_hjIncludedInPageviewSample |
Used to determine if a user is included in the data sampling defined by the website pageview limit |
2 minutes, extended every 30 seconds |
|
|
_hjIncludedInSessionSample_{site_id} |
Used to determine if a user is included in the data sampling defined by the website’s daily session limit |
2 minutes, extended every 30 seconds |
|
|
_hjAbsoluteSessionInProgress |
Used to detect a user’s first page view session |
30 minutes, extended based on user activity |
|
|
_hjTLDTest |
Hotjar tries to store this cookie for different url substring alternatives until it fails, so it tries to figure out the most generic cookie path to use, instead of the hostname of the page |
Session |
|
|
_hjRecordingEnabled (session storage) |
Used when recording a session |
Session |
|
|
_hjRecordingLastActivity (session storage) |
Updated when a user record starts and when data is sent to the server |
Session |
|
|
_hjClosedSurveyInvites |
Used when a user interacts with a Link Survey modal invitation and ensures that the same invitation does not reappear if it has already been displayed |
12 months |
|
|
_hjDonePolls |
Used when a user completes a site survey and ensures that the same survey does not reappear if it has already been completed |
12 months |
|
|
_hjMinimizedPolls |
Used when a user minimizes a site survey and ensures that the survey remains minimized as the user navigates the website |
12 months |
|
|
_hjShownFeedbackMessage |
Used when a user minimizes or completes a comments widget and ensures that the comments widget will load minimized if the user navigates to another page where it is configured to display |
1 day |
|
|
PIANO ANALYTICS (Audience measurement and analysis solution) |
pa_privacy |
Used for configuration of solution consent and storage of user consent |
13 months |
|
_cookie_test |
Used to check if the browser accepts cookies |
1 day |
|
|
_pprv |
Contains data on storage consent preferences |
13 months |
|
|
pa_user |
Used to store user data (authenticated user ID) |
13 months |
|
|
_pcid |
This cookie contains the visitor ID which is used in Piano products for reporting and tracking purposes. |
13 months |
|
|
_pctx |
Used to synchronize different Piano product scripts containing common data points (URL encoded string) |
13 months |
|
|
_idrxvr |
Used instead of _pcid to perform visitor detection (serverside cookie) |
13 months |
|
|
_atidx |
Used instead of _pcid to perform visitor detection (serverside cookie) |
13 months |
|
|
_atid |
Used instead of _pcid to perform visitor detection (serverside cookie) |
13 months |
|
|
YOUTUBE (Playing videos embedded on the site) |
yt-remote-device-id (stockage local) |
Stores user’s video player preferences using embedded YouTube video |
Persistent |
|
yt-player-headers-readable (stockage local) |
Determines the optimal video quality based on the visitor’s device and network settings. |
Persistent |
|
|
ytidb::LAST_RESULT_ENTRY_KEY (stockage local) |
Stores user’s video player preferences using embedded YouTube video |
Persistent |
|
|
yt-remote-connected-devices (stockage local) |
Stores user’s video player preferences using embedded YouTube video |
Persistent |
|
|
yt-player-bandwidth (stockage local) |
Determines the optimal video quality based on the visitor’s device and network settings |
Persistent |
|
|
yt-remote-session-app (stockage local) |
Stores user’s video player preferences using embedded YouTube video |
Session |
|
|
yt-remote-cast-installed (stockage local) |
Stores user’s video player preferences using embedded YouTube video |
Session |
|
|
yt-remote-session-name (stockage local) |
Stores user’s video player preferences using embedded YouTube video |
Session |
|
|
yt-remote-cast-available (stockage local) |
Stores user’s video player preferences using embedded YouTube video |
Session |
|
|
yt-remote-fast-check-period (stockage local) |
Stores user’s video player preferences using embedded YouTube video |
Session |
|
|
VISITOR_INFO1_LIVE |
Attempts to estimate user bandwidth on pages with embedded YouTube videos |
180 J |
|
|
PREF |
Used to store information such as your preferences for page layouts and playback preferences such as default autoplay, shuffle content, and player size |
8 months |
|
|
YSC |
Ensures that requests made in a browsing session come from the user and not from other sites |
Session |
|
|
GOLDEN BEES (Targeting candidates for recruitment) |
uuid |
Used to carry out targeted advertising campaigns for job advertisements in the field of recruitment. This cookie stores and associates a random identifier with each visitor, allowing segmentation to be carried out in the context of targeted recruitment campaigns on the website and partner sites. It thus makes it possible to optimize the relevance of recruitment advertisements by collecting data from visitors to several websites. Learn more about the data collected by these cookies. |
12 months |
|
g |
This cookie is used to store the geolocation of the connection thanks to the IP address with a level of precision to the city |
5 j |
|
|
goldenbees* |
This cookie is used to measure the performance of advertisements |
12 months |
|
|
Tags Google Ads (Paid SEO Campaign Tracking) |
The use of “Google Ads” services involves the use of cookies to assess the success or otherwise of a paid referencing campaign on the Google search network by tracking conversions on the Dalkia site. The list of cookies used by Google as part of the provision of its Google Ads service as well as their lifespans can be accessed here. |
||
To the extent that some of the information collected through cookies constitutes personal data, the provisions set out in the Data protection policy of Dalkia apply in addition to this policy on cookies and other trackers.
Our website uses Piano Analytics audience measurement cookies to measure the audience for our services and content (statistics may be, for example: the number of visits, pages viewed, time spent on the site, connection region, type of device and browser used, etc.).
In accordance with article 82 of the Data Protection Act, supplemented by CNIL deliberation n°2020-091 of September 17, 2020, these trackers may, under certain conditions, fall into the category of trackers strictly necessary for the operation of our services and benefit from a waiver of consent.
By consenting to the deposit and reading of Piano Analytics audience measurement cookies, you allow us to measure the audience for the content present on the website and to improve its operation based on your browsing and profile data.
By not consenting to the deposit of Piano Analytics audience measurement cookies, our less precise audience measurement is limited to the criteria defined by the CNIL to be strictly necessary for the proper functioning of our services and therefore exempt from consent; thus, the data used only allows the production of anonymous visit statistics.
Dalkia may regularly modify the content of this policy, in particular to incorporate regulatory and jurisprudential changes, as well as the activation of new services involving the use of new cookies.
DALKIA, A SUBSIDIARY OF THE EDF GROUP, SUPPORTS ITS CUSTOMERS IN THEIR ENERGY AND DIGITAL TRANSFORMATIONS THROUGH ITS TWO BUSINESS LINES: THE DEVELOPMENT OF LOCAL RENEWABLE ENERGIES AND ENERGY SAVINGS. DALKIA DEVELOPS RENEWABLE AND RECOVERED ENERGY SOURCES OF TERRITORIES AND PROVIDES LONG-TERM SUPPORT TO ITS CUSTOMERS TO HELP ENHANCE THEIR ENERGY EFFICIENCY.
Credit Photo @ EDF Agence REA ALLARD DENIS
King Fahd University Hospital in Khobar (KFUH) is undergoing a comprehensive project to improve energy efficiency and modernize its facilities. The project implementation includes 15 Energy Saving Measures (ESMs) which address key components of the facility in order to secure their performance and guarantee savings. The project is developed under a partnership with Tarshid.
Riyadh's most iconic tower, built over 20 years ago, covers an extensive area of 300,000 square meters. This multifaceted structure includes a Four Seasons hotel, a conference center, a shopping mall, offices, residences, and a large parking area. Our proposed solution focuses on making the tower's day-to-day operations and maintenance more effective, particularly for its mechanical, electrical, and plumbing systems. We're also implementing energy-efficient practices and exploring sustainable cooling solutions through cooling networks for the tower.
Dalkia manages Abu Dhabi Airport's largest chiller plant at the Midfield Terminal Complex, with a total capacity of 54,000 RT.
Built in 2016, the emphasis is on achieving full terminal functionality by 2023, with a focus on efficient chiller plant management and energy-efficient operations, including rigorous preventive maintenance aligned with airport protocols.
Dalkia successfully implemented a comprehensive Energy Performance Contract for UAE University, achieving significant savings in Phase 1. Dalkia has been awarded Phase 2 by ADES, expanding to more campus sites and is now in implementation phase. Simultaneously, negotiations for Phase 3 are ongoing.
Complementing these efforts, Dalkia launched an Energy Awareness Campaign at the university, promoting sustainability and engaging stakeholders in energy-conscious practices.
